Meet the Heaps Strategy Group Team

With decades of experience, we help organizations navigate the complex ecosystems of public safety and technology, combining strategy, innovation, and impact to advance our shared vision of a safer world.

Photo of Joe Heaps seated at a table. He is smiling and wearing a suit.

Joe Heaps, President & CEO

Joe Heaps brings 30+ years of experience at the intersection of technology, public policy, and national security. A former Naval Aviator and U.S. Department of Justice professional, Joe is known for his technical expertise and ability to unite stakeholders to address complex challenges.

Career Highlights:

  • Selected to work with White House and public safety officials to draft legislation establishing FirstNet

  • Assisted the Federal Communications Commission in creating the National Broadband Plan

  • Co-chaired the U.S. Department of Justice’s Counter-UAS Operational Test & Evaluation Committee

  • Served as a U.S. Delegate to multiple World Radio Conferences

  • Managed the Technology Chapter of the President’s Commission on Law Enforcement and the Administration of Justice

At Heaps Strategy Group, Joe leads strategic advisory efforts and brings together the firm’s expansive network of trusted relationships. His depth of expertise and credibility across the public safety and technology sectors form the backbone of the firm’s ability to influence, connect, and deliver impact.

Joy seated wearing suit and smiling.

Joy Paluska Heaps, COO

Joy is a trusted operations strategist with over two decades of experience in disaster management, child protection, and federal service. Guided by a deep commitment to service and a passion for building a safer, more equitable world, Joy brings expertise in program development, equitable outreach, and navigating the complex operational and procurement systems that drive effective public service.

Career Highlights:

  • Served in two U.S. Presidential Administrations (2010–2018), where she received multiple awards for service at the Executive Office of the President

  • Directed national outreach at the National Center for Missing and Exploited Children, including the creation of the Tribal Fellowship Program and initiatives for children on the autism spectrum

  • Managed high-stakes federal grants, communications, and recovery efforts supporting communities affected by natural disasters

  • Developed and led training programs for federal agencies, tribal communities, and public safety professionals nationwide

At Heaps Strategy Group, Joy manages operations and ensures that client needs are met with personalized care and attention. Her work reflects a lifelong commitment to service and the pursuit of a safer world.